Privacy Policy
Last updated: 28 August 2026
1. Who we are
This website is operated by:
AllWaves BV
Kalvekeetdijk 179
8300 Knokke-Heist
Belgium
Company number: BE 0748.676.583
Email: [email protected]
AllWaves BV is the data controller for the personal data described in this Privacy Policy.
2. Personal data we collect
Contact form
When you contact us through the website, we collect the information you provide, including:
your first name;
your surname;
your email address;
the contents of your question or message; and
any other personal information you choose to include in your message.
We use this information to answer your enquiry, provide requested information, discuss potential projects or partnerships, and follow up on our communication with you.
The legal basis for this processing is our legitimate interest in responding to enquiries and conducting our business. Where your request concerns steps prior to entering into a contract, processing may also be necessary to take those steps at your request.
Technical information
When you visit the website, our web server and security services may automatically process limited technical information, such as your IP address, browser type, device information, requested pages, date and time of access, and diagnostic or security logs.
We process this information to operate, secure and maintain the website, prevent abuse, and investigate technical problems. The legal basis is our legitimate interest in providing a secure and properly functioning website.
3. Google reCAPTCHA
We use Google reCAPTCHA on the contact form to distinguish genuine submissions from automated abuse and spam. When reCAPTCHA is used, Google may process technical and usage information such as your IP address, device and browser information, interactions with the website, and cookies or similar identifiers.
This processing is carried out to protect the website and contact form against misuse. Our legal basis is our legitimate interest in securing our website and preventing spam. Where required by applicable law, reCAPTCHA will only be activated after you have given consent through the website’s cookie settings.
Google may process information outside the European Economic Area. Such transfers must be covered by an applicable legal transfer mechanism. Google’s processing is also subject to the Google Privacy Policy and Google Terms of Service.
4. Cookies and similar technologies
The website may use strictly necessary cookies or similar technologies required for security and technical operation. Google reCAPTCHA may also place or read cookies and similar identifiers.
Where a cookie or similar technology is not strictly necessary, we will request your consent before using it. If a cookie settings tool is available on the website, you can use it to withdraw or change your consent at any time. Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.
5. Who receives your data
We do not sell your personal data.
Personal data may be accessible to service providers that support the operation of our website and communications, such as our website hosting provider, website maintenance provider, email provider, security provider, and Google as the provider of reCAPTCHA. These parties may only process personal data in accordance with their role, our instructions where applicable, and applicable data-protection law.
We may also disclose personal data when required by law, a court order, or a competent public authority, or where necessary to establish, exercise or defend legal claims.
6. International transfers
Some service providers may process personal data outside the European Economic Area. Where required, we use an appropriate safeguard for such transfers, such as an adequacy decision adopted by the European Commission or the European Commission’s Standard Contractual Clauses.
You may contact us if you would like more information about the safeguards applicable to a particular transfer.
7. How long we keep your data
Contact enquiries and related correspondence are normally retained for up to two years after our last substantive communication with you. We may retain relevant information for longer where necessary for an ongoing business relationship, to comply with a legal obligation, or to establish, exercise or defend legal claims.
Technical and security logs are retained only for as long as reasonably necessary for website operation, security and troubleshooting, unless a longer period is required in connection with a security incident or legal obligation.
8. How we protect your data
We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmitting or storing information is completely secure.
9. Your rights
Subject to the conditions of applicable data-protection law, you may have the right to:
request access to your personal data;
request correction of inaccurate or incomplete data;
request deletion of your personal data;
request restriction of processing;
object to processing based on our legitimate interests;
receive certain personal data in a structured, commonly used and machine-readable format;
withdraw consent at any time where processing is based on consent; and
lodge a complaint with a competent data-protection authority.
To exercise your rights, contact us at [email protected]. We may ask for information necessary to verify your identity. We will respond within the period required by applicable law.
In Belgium, you may contact the Belgian Data Protection Authority:
Data Protection Authority
Rue de la Presse 35
1000 Brussels
Belgium
www.dataprotectionauthority.be
If you are located elsewhere, you may also contact the supervisory authority in your country of residence or work, or where you believe an infringement has occurred.
10. Third-party websites
The website may contain links to third-party websites or platforms, including LinkedIn and Instagram. We do not control these external services. Their own privacy policies apply when you visit or interact with them.
11. Changes to this Privacy Policy
We may update this Privacy Policy when our website, services, or legal obligations change. The latest version will always be published on this page, together with the date of the most recent update.
12. Contact
If you have questions about this Privacy Policy or how we process personal data, contact:
AllWaves BV
Email: [email protected]